Restaurant management system

A complete restaurant management system: from the order to the invoice and the report, on one platform

Cloud restaurant management software for restaurants and cafés in Egypt and Saudi Arabia: an ordering channel under your name (website, app and QR menus), POS, kitchen screen, delivery, inventory, e-invoicing and reports, all on one set of data, at a flat subscription price.

An online restaurant page showing menu categories and food cards

What is a restaurant management system?

A restaurant management system is the platform every operation in your restaurant runs through: the menu is entered once, orders from every channel land on one screen, the kitchen sees what to prepare, the cashier collects payment, stock is deducted, the invoice is issued, and all of it becomes a report at the end of the day. The difference from a cashier program is that the cashier only records the sale, while the full system manages what happens before and after it.

In Q-Orders the system starts with your own ordering channel: a website and app under your restaurant name that take delivery, pickup and table orders directly with no middleman, then wire them into the POS, the kitchen, online payments, e-invoicing and reports. Every module works on the same data, so you never enter the menu twice or add up numbers from two systems.

What does the restaurant management system include? 16 modules

Switch on what you need today and add the rest as your restaurant grows, all from the same dashboard.

Ordering channel

A website and app under your name, QR menus for tables, delivery zones and a call centre for phone orders.

Operations

Point of sale, order management across every channel, receipt and kitchen ticket printing, table reservations and waiting lists.

Management

Multi-branch management, inventory and costing, e-invoicing, reports, loyalty and offers, and APIs.

A restaurant digital menu shown on mobile and desktop

A website and app under your restaurant's name

A complete digital menu with six ready-made themes you can fully customise — colours, fonts and pages — plus progressive web app support so guests can install it on their phone without an app store.

A QR code digital menu and table ordering

QR menus and table ordering

Generate a QR code per table or dining section so guests browse the food menu, order and pay from their seat, with the order landing straight on the till and in the kitchen.

A point of sale screen on a restaurant counter

Cashier program and point of sale

A fast till that runs in the browser and on mobile, with shifts, cash drawers, discounts and an open tab per table — and it keeps working offline, syncing orders once the connection returns.

A sales reporting and analytics dashboard

Reports and analytics

Daily sales, best-selling dishes, peak hours, guest behaviour, cashier and financial reports, with Excel and CSV export whenever you need it.

A thermal printer printing a kitchen order ticket

Receipt and kitchen ticket printing

Print directly to 80mm thermal printers through a dedicated print agent, routing tickets to the kitchen or bar by section, with protection against duplicate prints.

A WhatsApp inbox with customer conversations

WhatsApp for business

A shared inbox, message templates and scheduled campaigns, plus automatic order-status updates to your guests through the official WhatsApp Cloud API.

A compliant electronic invoice with a QR code and verification mark

E-invoicing (ZATCA)

Issue simplified and standard tax invoices and credit notes for phase one and phase two, with automatic signing, reporting, and every invoice tied back to its order.

An inventory screen showing items, quantities and costs

Inventory and costing

Ingredients, units, recipes, purchase orders, goods receipts and stock counts — with ingredients deducted from the store room automatically on every dish sold, and a true cost per plate.

A call centre agent creating a phone order for a customer

Call centre orders

A dedicated screen for phone staff to place orders on a guest's behalf from a shared customer directory, routed straight to the nearest branch kitchen.

Discount coupons, loyalty points and promotional offers

Loyalty, offers and coupons

Discount coupons, automatic offers with flexible conditions and free dishes in the basket, plus push campaigns that bring guests back to your tables.

A table reservation screen with a floor plan

Table reservations

Take bookings from your own site with capacity limits, double-booking protection and full control of the diary from the dashboard.

A waiting list screen showing queue position and estimated wait

Waiting lists

Guests join the queue from their phone and follow their position, and get alerted when their table is ready — with a smart wait estimate.

A map of delivery zones with a fee for each area

Delivery zones and fees

Draw delivery zones around each branch and price them individually, or charge by distance, with minimum order values and free delivery above a threshold.

A diagram of the platform connected to external systems through APIs

APIs and webhooks

Restaurant-scoped API keys and signed webhooks for orders, reservations and menu changes, so you can wire your internal systems in safely.

A branch management screen: three restaurant branches with their status and hours, and a consolidated sales card

Multi-branch management

One menu for every branch, with each branch keeping its own prices, hours, delivery zones, staff, POS and kitchen, and reports per branch or for the whole chain from one account.

A live orders board with new, preparing and ready columns and a card per order carrying its channel icon

Order management

Every order from your website, app, QR tables, POS and call centre on one live board, with a clear status per order, payments, refunds and returns, and a full history with receipts.

Who is it for?

From a single branch to a full chain, with a setup for every sector.

Restaurants and fine dining

Table reservations, QR ordering from the table, and open tabs that take round after round right up to the bill.

Cafés

Quick ordering from the table or the counter, and a loyalty programme that brings the morning regular back every day.

Fast food

A fast till, instant kitchen tickets and drive-through collection, so a rush never overwhelms the team.

Cloud kitchens

Your own ordering channel, with delivery zones and an accurate cost on every item.

Bakeries and desserts

Scheduled pre-orders and per-product availability windows, with ingredients deducted from stock automatically.

Juice and drinks bars

A menu with options and add-ons on every product, and different prices per sales channel.

Food trucks

A short menu and a fast till that keeps working offline, with a QR code on the hatch that shortens the queue.

Catering and events

Scheduled bulk orders, an accurate cost on every item, and advance confirmation with online payment.

How does it work? Four steps

01

Set up the menu and branches

Enter items, modifiers and prices once, and define your branches and opening hours.

02

Switch on the ordering channels

Publish your site and app, print table QR codes and draw delivery zones.

03

Receive on the POS and in the kitchen

Every order reaches the cashier and kitchen screens, and is printed, collected and invoiced automatically.

04

Review the reports and improve

Sales per day, shift and branch, and the performance and true cost of every dish.

A restaurant management system for Egypt and Saudi Arabia

Prices in your currency, local payment gateways and support on a local number in each country.

Egypt

In Egypt

Prices in Egyptian pounds, online order payments through Paymob, a full Arabic interface and an Egyptian support number.

+201507944227
Saudi Arabia

In Saudi Arabia

Prices in Saudi riyals, phase-two e-invoicing compliant with the Zakat, Tax and Customs Authority (ZATCA), payments through Moyasar and a Saudi support number.

+966590101781

The platform is also available in the UAE, Oman and Kuwait in US dollars.

Flat-price plans

A monthly or yearly subscription with no setup fee and no commission on orders. Pick the plan that fits the size of your restaurant.

Plans that grow with you

Start free and upgrade only when your orders do. Every plan includes your site, your menu and live orders.

Starter
5 55 USD / mo / yr
or 55 USD / yr ≈ 5 USD / mo save 8%
7-day free trial Get started
  • 1 Branches
  • QR Code Menus
  • Menu Templates
  • Categories
  • Banners
  • Opening Hours
  • Holidays
Development
15 165 USD / mo / yr
or 165 USD / yr ≈ 14 USD / mo save 8%
7-day free trial Get started
Leadership
30 330 USD / mo / yr
or 330 USD / yr ≈ 28 USD / mo save 8%
7-day free trial Get started

Frequently asked questions

What restaurant owners ask us before switching it on.

An illustration of a support agent answering questions
What is the difference between a restaurant management system and a POS?

The POS is one module of the system that records and collects the sale. A restaurant management system adds your own ordering channel, the kitchen screen, delivery, inventory, e-invoicing and reports, all on one set of data.

Do I need special hardware?

No. The system runs in the browser on any tablet or computer, and in the mobile app for cashiers. A thermal printer and cash drawer are optional.

Does it work for more than one branch?

Yes. Each branch has its own POS, kitchen, delivery zones and reservations, and reports are combined or per branch, within the plan limits.

Does it support e-invoicing in Saudi Arabia?

Yes. Simplified and standard invoices and credit notes are issued and reported to the authority automatically with every order, for phases one and two.

Can I move my menu from my current system?

Yes. Import categories, items and modifiers from an Excel file, or let our team help you move over from your previous system.

How long does launching take?

Your site works on a subdomain the moment you sign up. Entering a medium-sized menu and setting up branches and order types usually takes one day.

From the blog

A detailed guide: what a restaurant management system is and how to choose one.

Ready to run your restaurant on one system?

Create your account and start with your menu today, or message us and our team will point you at the right setup for your restaurant.