Fast food
A fast till, instant kitchen tickets and drive-through collection, so a rush never overwhelms the team.
All services
Call centre orders
One number takes every phone order, and an agent sees the customer's previous addresses, picks the branch and sends the order to its kitchen in seconds.
What you get
A dedicated screen for phone staff to place orders on a guest's behalf from a shared customer directory, routed straight to the nearest branch kitchen.
A shared customer directory
Customers are recognised by phone number, and their saved addresses and previous orders appear so their usual order is one tap away.
Every branch's menu
The agent sees the chosen branch's menu with its available items, prices and delivery zones, and sends the order straight to it.
Edit an order after sending it
The agent can edit the order as long as it is unpaid and not yet in preparation, and the change reaches the branch cashier instantly.
Separate agent accounts
Each call-centre agent has their own account and allowed branches, with no dashboard permissions, plus a mobile app to work from anywhere.
How to get started
01
Create your agents
Add the agents and set which branches each one serves.
02
Take the call
Search by number, pick the address and branch, and enter the items.
03
Send and follow
The order reaches the POS with its own K number, and you follow its status through to delivery.
Who is it for?
The sectors that lean on it most.
Catering and events
Scheduled bulk orders, an accurate cost on every item, and advance confirmation with online payment.
Restaurants and fine dining
Table reservations, QR ordering from the table, and open tabs that take round after round right up to the bill.
Cloud kitchens
Your own ordering channel, with delivery zones and an accurate cost on every item.
From the blog
A detailed, practical guide on the same topic.
Call-centre ordering for restaurants: one phone desk, multiple branches
A practical way to centralise phone orders while keeping branch choice, customer addresses, pricing, edits and reporting under control.
Frequently asked questions
What restaurant owners ask us before switching it on.
Does the agent need dashboard permissions?
No. They sign in with their own account to the call-centre screen only.
How does the customer pay?
Call-centre orders are cash on delivery or collection, taken by the branch cashier.
Do these orders appear in the reports?
Yes, under their own call-centre source in every report and shift report.
Services that go with it
Delivery zones and fees
Draw delivery zones around each branch and price them individually, or charge by distance, with minimum order values and free delivery above a threshold.
Cashier program and point of sale
A fast till that runs in the browser and on mobile, with shifts, cash drawers, discounts and an open tab per table — and it keeps working offline, syncing orders once the connection returns.
A website and app under your restaurant's name
A complete digital menu with six ready-made themes you can fully customise — colours, fonts and pages — plus progressive web app support so guests can install it on their phone without an app store.
Not sure which tools you need?
Tell us how your restaurant or café works and we will point you at the right setup.