Restaurants and fine dining
Table reservations, QR ordering from the table, and open tabs that take round after round right up to the bill.
All services
Order management
An order starts with the guest and ends in a report, with statuses, people and money in between. The live orders board brings all of it together under one number per order, whatever its channel.
What you get
Every order from your website, app, QR tables, POS and call centre on one live board, with a clear status per order, payments, refunds and returns, and a full history with receipts.
A live orders board
Every new order appears instantly with its status: pending, confirmed, preparing, ready, out for delivery, completed, with a realtime alert to your team.
One number per channel
Website, app, QR table, POS and call-centre orders in one log, each channel with a short daily number that is easy to call out.
Payments, refunds and returns
Record payment on collection or online, refund in full or return specific items, and keep collected amounts accurate in the reports.
Order history and receipts
Search by order number or phone, filter by period, branch, status and payment method, and open the receipt and revision log of any order.
To the kitchen and printer automatically
Confirming an order sends a ticket to the kitchen screen and prints it on the section printer, and the kitchen reports back as ready to the POS.
How to get started
01
Switch on your channels
Website and app, QR tables, POS or a call centre; all of them feed the same log.
02
Follow the live board
Confirm orders or change their status, and every change reaches the guest and the kitchen.
03
Close the day with the report
Review the day's orders by channel and branch, what was collected and what was refunded.
Who is it for?
The sectors that lean on it most.
Fast food
A fast till, instant kitchen tickets and drive-through collection, so a rush never overwhelms the team.
Cloud kitchens
Your own ordering channel, with delivery zones and an accurate cost on every item.
Cafés
Quick ordering from the table or the counter, and a loyalty programme that brings the morning regular back every day.
From the blog
A detailed, practical guide on the same topic.
Restaurant order management: from intake to handover
What an order management system actually does, how to read order statuses, numbers and payments, and which metrics deserve a daily look.
Frequently asked questions
What restaurant owners ask us before switching it on.
Can an order be edited after confirmation?
Call-centre orders can be revised while they are pending or confirmed and no payment has been settled, and every revision is logged. Otherwise the order is cancelled and placed again.
What happens on cancellation?
If the order was paid, a full refund is recorded automatically, running kitchen tickets are voided, and all of it shows in the order log.
Does the guest see the order status?
Yes, from the order tracking page on your site, with a notification on every status change if they enabled notifications.
Services that go with it
A website and app under your restaurant's name
A complete digital menu with six ready-made themes you can fully customise — colours, fonts and pages — plus progressive web app support so guests can install it on their phone without an app store.
Cashier program and point of sale
A fast till that runs in the browser and on mobile, with shifts, cash drawers, discounts and an open tab per table — and it keeps working offline, syncing orders once the connection returns.
Receipt and kitchen ticket printing
Print directly to 80mm thermal printers through a dedicated print agent, routing tickets to the kitchen or bar by section, with protection against duplicate prints.
Not sure which tools you need?
Tell us how your restaurant or café works and we will point you at the right setup.